/* ===== CSS RESET ===== */
*,
*::before,
*::after {
    box-sizing: border-box;
    margin: 0;
    padding: 0;
}

html {
    scroll-behavior: smooth;
}

body {
    font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, sans-serif;
    font-size: 16px;
    line-height: 1.6;
    color: #333;
    background-color: #f8fafc;
}

a {
    text-decoration: none;
    color: inherit;
}

ul {
    list-style: none;
}

img {
    max-width: 100%;
    height: auto;
    display: block;
}

/* ===== CSS VARIABLES ===== */
:root {
    /* Colors - Support Portal Theme */
    --primary-color: #2563eb;
    --primary-dark: #1d4ed8;
    --primary-light: #3b82f6;
    --secondary-color: #f1f5f9;
    --accent-color: #10b981;
    --warning-color: #f59e0b;
    --danger-color: #ef4444;
    --success-color: #10b981;
    
    --text-primary: #1e293b;
    --text-secondary: #64748b;
    --text-light: #94a3b8;
    --text-white: #ffffff;
    
    --bg-primary: #ffffff;
    --bg-secondary: #f8fafc;
    --bg-tertiary: #f1f5f9;
    
    --border-color: #e2e8f0;
    --border-light: #f1f5f9;
    --border-focus: #2563eb;
    
    /* Typography */
    --font-size-xs: 0.75rem;
    --font-size-sm: 0.875rem;
    --font-size-base: 1rem;
    --font-size-lg: 1.125rem;
    --font-size-xl: 1.25rem;
    --font-size-2xl: 1.5rem;
    --font-size-3xl: 1.875rem;
    --font-size-4xl: 2.25rem;
    
    /* Spacing */
    --spacing-xs: 0.5rem;
    --spacing-sm: 0.75rem;
    --spacing-base: 1rem;
    --spacing-lg: 1.5rem;
    --spacing-xl: 2rem;
    --spacing-2xl: 2.5rem;
    --spacing-3xl: 3rem;
    --spacing-4xl: 4rem;
    
    /* Border Radius */
    --radius-sm: 0.375rem;
    --radius-base: 0.5rem;
    --radius-lg: 0.75rem;
    --radius-xl: 1rem;
    
    /* Shadows */
    --shadow-sm: 0 1px 2px 0 rgb(0 0 0 / 0.05);
    --shadow-base: 0 1px 3px 0 rgb(0 0 0 / 0.1), 0 1px 2px -1px rgb(0 0 0 / 0.1);
    --shadow-lg: 0 10px 15px -3px rgb(0 0 0 / 0.1), 0 4px 6px -4px rgb(0 0 0 / 0.1);
    --shadow-xl: 0 20px 25px -5px rgb(0 0 0 / 0.1), 0 8px 10px -6px rgb(0 0 0 / 0.1);
    
    /* Container */
    --container-max-width: 1200px;
    --container-padding: 1rem;
}

/* ===== UTILITY CLASSES ===== */
.container {
    max-width: var(--container-max-width);
    margin: 0 auto;
    padding: 0 var(--container-padding);
}

.section__header {
    text-align: center;
    margin-bottom: var(--spacing-3xl);
}

.section__title {
    font-size: var(--font-size-3xl);
    font-weight: 700;
    color: var(--text-primary);
    margin-bottom: var(--spacing-base);
}

.section__description {
    font-size: var(--font-size-lg);
    color: var(--text-secondary);
    max-width: 600px;
    margin: 0 auto;
}

/* ===== BUTTONS ===== */
.btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: var(--spacing-xs);
    padding: 0.75rem 1.5rem;
    font-size: var(--font-size-base);
    font-weight: 500;
    border-radius: var(--radius-base);
    border: none;
    cursor: pointer;
    transition: all 0.2s ease;
    text-decoration: none;
    min-height: 44px;
}

.btn--primary {
    background-color: var(--primary-color);
    color: var(--text-white);
    box-shadow: var(--shadow-base);
}

.btn--primary:hover {
    background-color: var(--primary-dark);
    transform: translateY(-1px);
    box-shadow: var(--shadow-lg);
}

.btn--secondary {
    background-color: var(--bg-primary);
    color: var(--text-primary);
    border: 2px solid var(--border-color);
}

.btn--secondary:hover {
    background-color: var(--bg-secondary);
    border-color: var(--primary-color);
    color: var(--primary-color);
}

.btn--large {
    padding: 1rem 2rem;
    font-size: var(--font-size-lg);
}

/* ===== HEADER ===== */
.header {
    background-color: var(--bg-primary);
    border-bottom: 1px solid var(--border-color);
    position: sticky;
    top: 0;
    z-index: 100;
    box-shadow: var(--shadow-sm);
}

.header__content {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: var(--spacing-lg) 0;
}

.header__brand {
    display: flex;
    align-items: center;
    gap: var(--spacing-base);
}

.header__logo {
    height: 50px;
    width: auto;
    object-fit: contain;
}

.header__text h1 {
    font-size: var(--font-size-2xl);
    font-weight: 700;
    color: var(--primary-color);
    margin: 0; /* Remove margin since no subtitle */
}

.header__nav {
    display: flex;
    gap: var(--spacing-xl);
}

.nav__link {
    font-weight: 500;
    color: var(--text-secondary);
    padding: var(--spacing-xs) var(--spacing-base);
    border-radius: var(--radius-base);
    transition: all 0.2s ease;
}

.nav__link:hover,
.nav__link.active {
    color: var(--primary-color);
    background-color: var(--bg-secondary);
}

/* ===== HERO SECTION ===== */
.hero {
    background: linear-gradient(135deg, var(--primary-color) 0%, var(--primary-light) 100%);
    color: var(--text-white);
    padding: var(--spacing-xl) 0;
    text-align: center;
}

.hero__title {
    font-size: var(--font-size-4xl);
    font-weight: 700;
    margin-bottom: var(--spacing-base);
    line-height: 1.2;
}

.hero__description {
    font-size: var(--font-size-lg);
    opacity: 0.9;
    max-width: 600px;
    margin: 0 auto;
    line-height: 1.7;
}


/* ===== SUPPORT FORM ===== */
.ticket-form {
    padding: var(--spacing-4xl) 0;
    background-color: var(--bg-secondary);
}

/* Phone Input Styling */
.phone-input-container {
    display: flex;
    align-items: center;
    border: 2px solid var(--border-color);
    border-radius: var(--radius-base);
    background-color: var(--bg-primary);
    transition: border-color 0.2s ease;
}

.phone-input-container:focus-within {
    border-color: var(--primary-color);
    box-shadow: 0 0 0 3px rgba(59, 130, 246, 0.1);
}

.phone-prefix {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    padding: 0.875rem 1rem;
    background-color: var(--bg-secondary);
    border-right: 1px solid var(--border-color);
    font-weight: 500;
    color: var(--text-primary);
}

.flag-icon {
    font-size: 1.2rem;
}

.country-code {
    font-size: var(--font-size-sm);
    color: var(--text-secondary);
}

.phone-input {
    border: none !important;
    border-radius: 0 var(--radius-base) var(--radius-base) 0 !important;
    flex: 1;
    padding-left: 1rem !important;
}

.phone-input:focus {
    box-shadow: none !important;
}

/* Form Error Styling */
.form__error {
    display: block;
    color: #dc2626;
    font-size: var(--font-size-sm);
    margin-top: 0.25rem;
    font-weight: 500;
}

/* Error state for phone input container */
.phone-input-container.error {
    border-color: #dc2626 !important;
    box-shadow: 0 0 0 3px rgba(220, 38, 38, 0.1) !important;
}

/* Ensure phone input container matches select field height */
.phone-input-container {
    min-height: 3.25rem; /* Match form select height */
}

.phone-input {
    min-height: 2.5rem; /* Ensure consistent internal height */
}

.form__header {
    text-align: center;
    margin-bottom: var(--spacing-3xl);
}

.form__title {
    font-size: var(--font-size-3xl);
    font-weight: 700;
    color: var(--text-primary);
    margin-bottom: var(--spacing-base);
}

.form__description {
    font-size: var(--font-size-lg);
    color: var(--text-secondary);
    max-width: 600px;
    margin: 0 auto;
}

.support-form {
    background-color: var(--bg-primary);
    border-radius: var(--radius-lg);
    padding: var(--spacing-3xl);
    box-shadow: var(--shadow-lg);
    max-width: 800px;
    margin: 0 auto;
}

.form__row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: var(--spacing-lg);
    margin-bottom: var(--spacing-lg);
}

.form__group {
    margin-bottom: var(--spacing-lg);
}

.form__label {
    display: block;
    font-weight: 600;
    color: var(--text-primary);
    margin-bottom: var(--spacing-xs);
    font-size: var(--font-size-sm);
}

.form__input,
.form__select,
.form__textarea {
    width: 100%;
    padding: 0.875rem var(--spacing-base);
    font-size: var(--font-size-base);
    border: 2px solid var(--border-color);
    border-radius: var(--radius-base);
    background-color: var(--bg-primary);
    transition: all 0.2s ease;
    font-family: inherit;
}

.form__input:focus,
.form__select:focus,
.form__textarea:focus {
    outline: none;
    border-color: var(--border-focus);
    box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.1);
}

.form__textarea {
    resize: vertical;
    min-height: 120px;
}

.form__help {
    display: block;
    font-size: var(--font-size-xs);
    color: var(--text-light);
    margin-top: var(--spacing-xs);
}

.form__actions {
    display: flex;
    gap: var(--spacing-base);
    justify-content: flex-end;
    margin-top: var(--spacing-2xl);
    padding-top: var(--spacing-xl);
    border-top: 1px solid var(--border-light);
}

/* ===== FILE UPLOAD ===== */
.file-upload {
    position: relative;
}

.file-upload__input {
    opacity: 0;
    position: absolute;
    z-index: -1;
}

.file-upload__label {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    padding: var(--spacing-2xl);
    border: 2px dashed var(--border-color);
    border-radius: var(--radius-base);
    background-color: var(--bg-secondary);
    cursor: pointer;
    transition: all 0.2s ease;
    text-align: center;
}

.file-upload__label:hover {
    border-color: var(--primary-color);
    background-color: rgba(37, 99, 235, 0.05);
}

.file-upload__label i {
    font-size: 2rem;
    color: var(--primary-color);
    margin-bottom: var(--spacing-base);
}

.file-upload__label span {
    font-weight: 500;
    color: var(--text-primary);
    margin-bottom: var(--spacing-xs);
}

.file-upload__label small {
    color: var(--text-light);
    font-size: var(--font-size-xs);
}


/* ===== CONTACT INFO ===== */
.contact-info {
    padding: var(--spacing-4xl) 0;
    background-color: var(--bg-secondary);
}

.contact__grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
    gap: var(--spacing-xl);
}

.contact__card {
    background-color: var(--bg-primary);
    border-radius: var(--radius-lg);
    padding: var(--spacing-2xl);
    box-shadow: var(--shadow-base);
    text-align: center;
}

.contact__icon {
    width: 70px;
    height: 70px;
    background: linear-gradient(135deg, var(--warning-color), #d97706);
    border-radius: var(--radius-xl);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 2rem;
    margin: 0 auto var(--spacing-base);
}

.contact__title {
    font-size: var(--font-size-xl);
    font-weight: 600;
    color: var(--text-primary);
    margin-bottom: var(--spacing-base);
}

.contact__details p {
    margin-bottom: var(--spacing-xs);
    color: var(--text-secondary);
}

.contact__details strong {
    color: var(--text-primary);
}

.contact__details small {
    color: var(--text-light);
    font-size: var(--font-size-xs);
}

/* ===== FOOTER ===== */
.footer {
    background-color: var(--text-primary);
    color: var(--text-white);
    padding: var(--spacing-3xl) 0 var(--spacing-xl);
}

.footer__content {
    display: grid;
    grid-template-columns: 2fr 1fr;
    gap: var(--spacing-3xl);
    margin-bottom: var(--spacing-xl);
}

.footer__logo {
    height: 40px;
    width: auto;
    object-fit: contain;
    margin-bottom: var(--spacing-base);
    padding: var(--spacing-xs);
    background-color: rgba(255, 255, 255, 0.1);
    border-radius: var(--radius-sm);
    /* Keep original logo colors with subtle background */
}

.footer__brand h3 {
    font-size: var(--font-size-xl);
    font-weight: 700;
    color: var(--primary-light);
    margin-bottom: var(--spacing-base);
}

.footer__brand p {
    color: var(--text-light);
    line-height: 1.6;
}

.footer__links {
    display: flex;
    gap: var(--spacing-2xl);
}

.footer__group h4 {
    font-size: var(--font-size-base);
    font-weight: 600;
    margin-bottom: var(--spacing-base);
    color: var(--text-white);
}

.footer__group ul li {
    margin-bottom: var(--spacing-xs);
}

.footer__group ul li a {
    color: var(--text-light);
    font-size: var(--font-size-sm);
    transition: color 0.2s ease;
}

.footer__group ul li a:hover {
    color: var(--primary-light);
}

.footer__bottom {
    text-align: center;
    padding-top: var(--spacing-base);
    border-top: 1px solid #374151;
    color: var(--text-light);
    font-size: var(--font-size-sm);
}

/* ===== MODAL ===== */
.modal {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background-color: rgba(0, 0, 0, 0.5);
    display: flex;
    align-items: center;
    justify-content: center;
    z-index: 1000;
    opacity: 0;
    visibility: hidden;
    transition: all 0.3s ease;
}

.modal.active {
    opacity: 1;
    visibility: visible;
}

.modal__content {
    background-color: var(--bg-primary);
    border-radius: var(--radius-lg);
    padding: var(--spacing-3xl);
    max-width: 500px;
    width: 90%;
    text-align: center;
    box-shadow: var(--shadow-xl);
    transform: translateY(-20px);
    transition: transform 0.3s ease;
}

.modal.active .modal__content {
    transform: translateY(0);
}

.modal__icon {
    width: 80px;
    height: 80px;
    background-color: var(--success-color);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto var(--spacing-base);
    font-size: 2.5rem;
}

.modal__title {
    font-size: var(--font-size-xl);
    font-weight: 600;
    color: var(--text-primary);
    margin-bottom: var(--spacing-base);
}

.modal__message {
    color: var(--text-secondary);
    margin-bottom: var(--spacing-xl);
    line-height: 1.6;
}

/* ===== RESPONSIVE DESIGN ===== */
@media (max-width: 768px) {
    :root {
        --font-size-4xl: 2rem;
        --font-size-3xl: 1.5rem;
        --container-padding: 1rem;
    }
    
    .header__content {
        flex-direction: column;
        gap: var(--spacing-base);
        text-align: center;
    }
    
    .header__brand {
        flex-direction: column;
        gap: var(--spacing-xs);
    }
    
    .header__logo {
        height: 40px;
    }
    
    .header__nav {
        gap: var(--spacing-base);
    }
    
    .hero {
        padding: var(--spacing-lg) 0;
    }
    
    .form__row {
        grid-template-columns: 1fr;
        gap: 0;
    }
    
    .form__actions {
        flex-direction: column;
        align-items: stretch;
    }
    
    .footer__content {
        grid-template-columns: 1fr;
        text-align: center;
    }
    
    .footer__links {
        justify-content: center;
        flex-wrap: wrap;
    }
}

@media (max-width: 480px) {
    .support-form {
        padding: var(--spacing-xl);
    }
    
    .modal__content {
        padding: var(--spacing-xl);
    }
    
    .action-card {
        padding: var(--spacing-xl);
    }
}

/* ===== ANIMATIONS ===== */
@keyframes fadeInUp {
    from {
        opacity: 0;
        transform: translateY(30px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.contact__card {
    animation: fadeInUp 0.6s ease-out;
}

/* ===== ACCESSIBILITY ===== */
@media (prefers-reduced-motion: reduce) {
    *,
    *::before,
    *::after {
        animation-duration: 0.01ms !important;
        animation-iteration-count: 1 !important;
        transition-duration: 0.01ms !important;
        scroll-behavior: auto !important;
    }
}

.btn:focus,
.form__input:focus,
.form__select:focus,
.form__textarea:focus {
    outline: 2px solid var(--primary-color);
    outline-offset: 2px;
}